Frequently Asked Questions
Everything you need to know about our automotive photography gear and apparel.
How long will it take for my order to ship?
Standard orders are typically processed within 2-4 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.
Do you offer international shipping for global fans?
Yes, we ship our products worldwide. Please note that international customers are responsible for any customs fees, duties, or taxes imposed by their country.
What is your return policy on apparel and accessories?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are the prints and posters shipped in protective packaging?
Absolutely. All Larry Chen photography prints are carefully rolled and shipped in heavy-duty mailing tubes to ensure they arrive in perfect condition.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.